Our Benchmarking Study shares the top priorities of companies in 2017, and this year “Improving Quality Culture” was cited most often. What’s clear from the results is that improving culture impacts people, processes and systems. Quality Assurance and Learning teams, as well as Operations, HR and IT, are making process improvements and harmonizing systems as well as modernizing their learning management strategies.
Microlearning, which is a way of delivering content to learners in small, very specific bursts over time or as needed, has become important from a learning and development perspective for a number of reasons.
Quality or lack of quality in a manufacturing process can lead to warning letters and serious issues with the FDA. Here is a list of several infractions found in warning letters from 2016 related to manufacturing quality.